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Prepare a complaint with facts and documents

We organise the narrative, evidence and objective to avoid confusing or incomplete filings. We work with catalogue pricing, written scope and digital tracking.

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Criminal complaints

What is included

  • Structure of facts, dates and people involved
  • Review of available documents and evidence
  • Draft preparation and filing guidance

What is included and what is not promised

You have been scammed online, you have been assaulted, someone is threatening you by message or you have discovered a crime and do not know how to report it. A badly written complaint is easily shelved. This service prepares it so the facts are understood the first time.

What it includes: an interview to put the timeline in order, a review of the evidence you have and how to preserve it, drafting of the complaint with the facts, dates and people involved, and guidance on where to file it: police station, Guardia Civil or court. If the matter requires it, we bring in a criminal lawyer from the network to act on your behalf. What it does not include: deciding whether a crime was committed or guaranteeing an investigation. That is for the police and the court.

Documents you will need

  • Full screenshots with date, time and sender visible.
  • Emails, transfer receipts or contracts if the matter was financial.
  • Medical reports if there were injuries.
  • Witness details, if any, and any earlier related complaint.

Indicative timing

If there is a risk to you or someone else, we tell you how to go to the police immediately without waiting for the draft.

If you came from a problem landing, return to the problem explanation or read pricing to understand the fixed plus success-based model.

How it works

Estimated duration: 3 days.

  1. We put your account in order

    We listen and set out the facts in sequence: what happened, when, who was involved and what proof you have for each point. No judgement, just the account.

  2. We review the evidence and quote

    We check that the screenshots, emails or medical reports are usable and explain how to preserve them. You receive the catalogue price: fixed, with a variable part only if the service provides for it.

  3. We draft the complaint

    We prepare the document with facts, dates, people and numbered evidence. You read it, amend it if you wish and approve it before filing.

  4. Filing and follow-up

    We tell you where to file it, or the lawyer files it if you become a party. We keep the receipt and notify you of any summons or request.

What to have at hand

  • Account of the events
  • Supporting documents

Frequently asked questions

Does Iberfácil decide whether there is a crime?

No. We do not promise criminal outcomes; we organise the information and explain the proposed route.

Can I provide screenshots?

Yes, but context, date, origin and supporting material should be preserved.

Can I report a crime without knowing who did it?

Yes. You report the facts, not a specific person. The police and the court identify the offender using what you provide.

What is the difference between a complaint and a private prosecution?

A complaint reports the facts; a private prosecution also makes you a party to the proceedings with a lawyer and court agent. We tell you which one suits your case.

Problem

Tell us what happened and what documentation you want to provide.

Request a quote

Tell us what happened and what evidence you have. We tell you whether we can prepare the complaint and what it costs to get it ready to file.

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