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Look for a negotiated route when it makes sense

We help prepare positions, documents and a dialogue proposal without hiding limits or risks. We work with catalogue pricing, written scope and digital tracking.

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Mediation and arbitration

What is included

  • Diagnosis of the dispute and people involved
  • Preparation of proposal, timetable and documents
  • Tracking of agreement or alternative route

What is included and what is not promised

A dispute with a business partner, an inheritance stuck in limbo, a separation with children, a customer who does not pay but you want to keep working with. Not everything has to end in court. Mediation seeks an agreement with the help of a neutral third party; arbitration leaves the decision to an arbitrator, with less formality than a trial.

What it includes: a first session to understand the dispute and find out whether the other side is willing to sit down, preparation of your position and the documents that support it, coordination of the mediator or arbitrator from the network, and drafting of the final agreement so that it is enforceable. What it does not include: forcing the other side to take part or guaranteeing that an agreement will be reached. If there is no willingness, we tell you and explain the alternative.

Documents you will need

  • The contract, articles of association, will or agreement that the dispute stems from.
  • Recent communications with the other side, especially the latest proposals.
  • The figures at stake: invoices, valuations or accounts if the dispute is financial.
  • Any court proceedings already started on the same matter.

Indicative timing

If you came from a problem landing, return to the problem explanation or read pricing to understand the fixed plus success-based model.

How it works

Estimated duration: 5 days.

  1. We understand the dispute

    You tell us what is being argued over, with whom and since when. We assess whether it fits mediation, arbitration or another route, and whether the other side is willing.

  2. We prepare your position and quote

    We organise your documents, your figures and what you are prepared to concede. You receive the catalogue price with the fixed part and, where applicable, the variable part.

  3. Sessions with a mediator or arbitrator

    We coordinate the neutral professional from the network and the sessions. We help you prepare each one and read the proposals.

  4. An enforceable agreement

    If there is an agreement, we draft it so it can be enforced and, if needed, notarised or filed with the court. If there is none, we explain the next step.

What to have at hand

  • Description of the dispute
  • Relevant documents

Frequently asked questions

Does the other side need to agree?

Yes, a negotiated solution needs minimum willingness; if it is absent, we explain alternatives.

Can it work for family or business disputes?

It may work for both when the matter fits and no preferable route is required.

Can what is said in mediation be used later in court?

Mediation is confidential and what is said there should not be used as evidence afterwards. That is part of what allows the parties to speak frankly.

How much does the mediator or arbitrator cost?

Their fees are stated in the quote before you start, separately from Iberfácil's part. No costs appear halfway through.

Problem

Tell us about the dispute and whether the other side is open to talking.

Request a quote

Tell us what is in dispute and with whom. We tell you whether mediation or arbitration makes sense in your case and what it would cost to try.

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